​Cookie Policy

What's a Cookie?

A "cookie" is a piece of information that is stored on your computer's hard drive if you agree to this and which records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes.

Cookies are used by nearly all websites and do not harm your system.

We are required to obtain your consent for all non-essential cookies used on our website. You can block cookies (including essential cookies) at any time by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block essential cookies you may not be able to access all or parts of our site.


How Do We Use Cookies?

We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards how you are using our website. This helps us to develop and improve our website as well as products and / or services in response to what you might need or want.

Cookies are either:

  • Session Cookies: these are only stored on your computer during your web session and are automatically deleted when you close your browser – they usually store an anonymous session ID allowing you to browse a website without having to log in to each page but they do not collect any personal data from your computer; or
  • Persistent Cookies: a persistent cookie is stored as a file on your computer and it remains there when you close your web browser. The cookie can be read by the website that created it when you visit that website again.

Cookies can also be categorised as follows:

  • Strictly Necessary Cookies: These cookies are essential to enable you to use the website effectively, such as when buying a product and / or service. Without these cookies, the services available to you on our website cannot be provided. These cookies do not gather information about you that could be used for marketing or remembering where you have been on the internet.
  • Performance Cookies: These cookies enable us to monitor and improve the performance of our website. For example, they allow us to count visits, identify traffic sources and see which parts of the site are most popular.
  • Functionality Cookies: These cookies allow our website to remember choices you make and provide enhanced features. For instance, we may be able to provide you with news or updates relevant to the services you use. They may also be used to provide services you have requested such as viewing a video or commenting on a blog. The information these cookies collect is usually anonymised.
  • Targeting Cookies: These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests.
  • First and Third Party Cookies: First party cookies are cookies set by our website. Third party cookies are cookies on our website that are set by a website other than our website, such as where we have adverts on our website or use Facebook pixels so that we can show you relevant content from us when you are on Facebook.

We use third party cookies on our website and these are set out in the table below.

You can find more information about the individual cookies we use and the purposes for which we use them in the table below:

CookieDescription
Necessary
__cfduidThis cookie is set by CloudFlare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a user's unique session ID for the purpose of managing user session on the website. The cookie is a session cookie and is deleted when all the browser windows are closed.
AWSALBThis cookie is generated by the Application load balancer in the Amazon Web Services. The cookie registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
AWSALBCORSThis cookie is generated by the Application load balancer in the Amazon Web Services. The cookie registers which server-cluster is serving the visitor. This is used in context with load balancing, in order to optimize user experience.
viewed_cookie_policyThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. It does not store any personal data.
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-non-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Non-Necessary".
Performance
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gatThis cookie is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is performing. The data collected is in an anonymous form including the number of visitors, the source where they have come from and the pages visited.
Targeting
_fbpThis cookie is set by Facebook to deliver advertisements when the user is on Facebook or a digital platform powered by Facebook advertising after visiting this website.
frThe cookie is set by Facebook to show relevant advertisements to the user and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.

You can alter your cookie preferences by adjusting the sliders in the Cookie Settings to "Disabled". Please refresh your page to ensure that the new settings have taken effect

You can also control your cookie settings through your web browser.

You can opt out of being tracked by Google Analytics across all websites, by going to: http://tools.google.com/dlpage/gaoptout

Except for essential cookies, all cookies will expire after 3 months.

If you have any questions about the cookies that we use, please contact us via the contact form on the Contact page.